Privacy policy

Access to the Services, Accuracy and security

• We endeavor to make the Services available to during Vendor working hours. However, we do not represent that access to the Services will be uninterrupted, timely, error free, free of viruses or other harmful components or that such defects will be corrected.
• We do not warrant that the Services will be compatible with all hardware and software which you may use. We shall not be liable for damage to, or viruses or other code that may affect, any equipment (including but not limited to your mobile device), software, data or other property as a result of your download, installation, access to or use of the Services or your obtaining any material from, or as a result of using, the Services. We shall also not be liable for the actions of third parties.
• We do not represent or warranty that the information available on the Services will be correct, accurate or otherwise reliable.
• We reserve the right to suspend or withdraw access to the Services to you personally, or to all users temporarily or permanently at any time without notice.

Relationship with operators if the Services is accessed on mobile devices

• In the event the Services is accessed on a mobile device, it is not associated, affiliated, sponsored, endorsed or in any way linked to any platform operator, including, without limitation, Apple, Google, Android or RIM Blackberry (each being an "Operator").
• Your download, installation, access to or use of the Services is also bound by the terms and conditions of the Operator.
• You and we acknowledge that these Terms of Use are concluded between you and us only, and not with an Operator, and we, not those Operators, are solely responsible for the Services and the content thereof to the extent specified in these Terms of Use.
• The license granted to you for the Services is limited to a non-transferable license to use the Services on a mobile device that you own or control and as permitted by these Terms of Use.
• We are solely responsible for providing any maintenance and support services with respect to the Services as required under applicable law. You and we acknowledge that an Operator has no obligation whatsoever to furnish any maintenance and support services with respect to the Services.
• You and we acknowledge that we, not the relevant Operator, are responsible for addressing any claims of you or any Third Party relating to the Services or your possession and/or use of the Services, including, but not limited to: (i) any claim that the Services fails to conform to any applicable legal or regulatory requirement; and (ii) claims arising under consumer protection or similar legislation.
• You and we acknowledge that, in the event of any Third Party claim that the Services or your possession and use of the Services infringes that Third Party's intellectual property rights, we, not the relevant Operator, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
• You must comply with any applicable Third Party terms of agreement when using the Services (e.g. you must ensure that your use of the Services is not in violation of your mobile device agreement or any wireless data service agreement).
• You and we acknowledge and agree that the relevant Operator, and that Operator's subsidiaries, are Third Party beneficiaries of these Terms of Use, and that, upon your acceptance of these Terms of Use, that Operator will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a Third Party beneficiary thereof.

Disclaimers

• The services may be under constant upgrades, and some functions and features may not be fully operational.
• Due to the vagaries that can occur in the electronic distribution of information and due to the limitations inherent in providing information obtained from multiple sources, there may be delays, omissions, or inaccuracies in the content provided on the services or delay or errors in functionality of the services. as a result, we do not represent that the information posted is correct in every case.
• We expressly disclaim all liabilities that may arise as a consequence of any unauthorized use of credit/ debit cards.
• You acknowledge that third party services are available on the services. we may have formed partnerships or alliances with some of these third parties from time to time in order to facilitate the provision of certain services to you. however, you acknowledge and agree that at no time are we making any representation or warranty regarding any third party's services nor will we be liable to you or any third party for any consequences or claims arising from or in connection with such third party including, and not limited to, any liability or responsibility for, death, injury or impairment experienced by you or any third party. you hereby disclaim and waive any rights and claims you may have against us with respect to third party's / vendors services.
• While the materials provided on the services were prepared to provide accurate information regarding the subject discussed, the information contained in these materials is being made available with the understanding that we make no guarantees, representations or warranties whatsoever, whether expressed or implied, with respect to professional qualifications, expertise, quality of work or other information herein. further, we do not, in any way, endorse any service offered or described herein. in no event shall we be liable to you or any third party for any decision made or action taken in reliance on such information.
• The information provided hereunder is provided "as is". we and / or our employees make no warranty or representation regarding the timeliness, content, sequence, accuracy, effectiveness or completeness of any information or data furnished hereunder or that the information or data provided hereunder may be relied upon. multiple responses may usually be made available from different sources and it is left to the judgement of users based on their specific circumstances to use, adapt, modify or alter suggestions or use them in conjunction with any other sources they may have, thereby absolving us as well as our consultants, business associates, affiliates, business partners and employees from any kind of professional liability.
• We shall not be liable to you or anyone else for any losses or injury arising out of or relating to the information provided on the services. in no event will we or our employees, affiliates, authors or agents be liable to you or any third party for any decision made or action taken by your reliance on the content contained herein.
• In no event will we be liable for any damages (including, without limitation, direct, indirect, incidental, special, consequential or exemplary damages, damages arising from personal injury/wrongful death, and damages resulting from lost profits, lost data or business interruption), resulting from any services provided by any third party or vendor accessed through the services, whether based on warranty, contract, tort, or any other legal theory and whether or not we are advised of the possibility of such damages.

Intellectual property

• We are the owner or the licensee of all intellectual property rights in the Services, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
• You may print off one copy, and may download extracts, of any page(s) from the Services or our website for your personal reference and you may draw the attention of others within your organization to material available on the Services.
• You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
• You must not use any part of the materials on the Services for commercial purposes without obtaining a license to do so from us or our licensors.
• If you print off, copy or download any part of the Services in breach of these Terms of Use, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Treatment of information provided by you

• We process information about you in accordance with our Privacy Policy.
• You hereby grant to us an irrevocable, royalty-free, worldwide, assignable, sub-licensable license to use any material which you submit to us on the Services for the purpose of use on the Services or for our generally marketing (by any means and in any media, including, but not limited to, on our website or in our journals) our services. You agree that you waive your moral rights to be identified as the author and we may modify your submission.

Third Party Content

• We cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of this Terms of Use, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
• You acknowledge that when you access a link that leaves the Services, the site you will enter into is not controlled by us and different terms of use and privacy policy may apply. By assessing links to other sites, you acknowledge that we are not responsible for those sites. We reserve the right to disable links to and / or from third-party sites to the Services, although we are under no obligation to do so.

Severability

If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.

Non-assignment

You shall not assign or transfer or purport to assign or transfer the contract between you and us to any other person.

Recording

This Policy outlines the procedures and practices concerning the recording of calls made by our customers and the management of such recordings, in compliance with applicable Indian laws and regulations, including but not limited to the Information Technology Act, 2000, and the relevant rules and guidelines.

1. Recording of Calls

We may, at our sole discretion, record any call initiated by a customer on any of our telephone numbers. These calls shall be recorded for the following purposes:

a. Staff Training: To enhance the quality of our customer service and provide better support, we may use recorded calls for training purposes. These recordings help us train our staff to better assist our customers.

b. Feedback: Recorded calls may be reviewed to gather feedback from customers. This feedback helps us improve our products and services to meet our customers' expectations.

c. Instruction Documentation: We may record calls to accurately document any instructions or commitments made during the conversation between our customers and our representatives.

d. Proof of Commitment: Recorded calls may be used as evidence to establish the authenticity of commitments made during a call, if required for legal or dispute resolution purposes.

2. Communication Preference

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We encourage our customers to communicate with us through email or text messages instead of using WhatsApp calls. This is to ensure that we maintain a proper record of communication for your convenience and to comply with regulatory requirements.

3. Automatic Deletion

We retain recorded calls for only as long as necessary for the purposes outlined in Section 1 of this Policy. However, we may automatically delete these recordings after a reasonable period, in accordance with our data retention policies. Deletion may occur when the recordings are no longer required for the purposes mentioned earlier or when other legal obligations necessitate such deletion.

4. Customer Choice

If any customer objects to their call being recorded, we kindly request that they communicate their preference by sending us a proper text message, without enabling any disappearing or self-destructing message features. We will make reasonable efforts to honor such requests to the extent permitted by applicable law. Please note that while we strive to accommodate such preferences, certain regulatory requirements or legal obligations may still necessitate call recording in specific situations.

5. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the recording of calls, please contact us at:
[email protected]

6. Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at our discretion to reflect changes in our business practices or to comply with legal requirements. We will provide notice of any material changes to this Policy through appropriate means.

By using our services, you agree to abide by the terms and conditions of this Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information in accordance with Indian law.

Governing law and dispute resolution

These Terms of Use are governed by the laws of India. Any action, suit, or other legal proceeding, which is commenced to resolve any matter arising under or relating to this website, shall be subject to the jurisdiction of the courts at Jaipur , India.